Shop@PhysioWorld aims to provide you with the highest possible level of customer service.
We recognise how important it is to know how your information is being used and shared, and PhysioWorld Shop will do so carefully.
PhysioWorld Ltd does not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment (such as DPD, Royal Mail and other carriers). In this case, the third party will not disclose any of the details to any other third party.
We do not store any credit card or debit card details or PayPal account details provided when an order is placed. All payments are processed using industry-standard gateways PayPal and Stripe.
All data stored on our site is stored on secure servers in the UK. We use SSL encryption to 2084 bit.
When you place an order on our website you will receive email correspondence as follows:
Order dispatch confirmation
If at any point you have any difficulties placing an order, please call us on +44 (0) 121 629 0330 and we will process your order over the phone.
When you create an account on our website you will be able to view the status of your order by logging in and selecting “View Orders”.
It is important that your ensure that all of your account details are up to date when you are placing an order so that we can ensure that your order arrives with you as promptly and as efficiently as possible.